Get Support
Available Services
On certain days you may feel good, on other days less so. Then there are those particular days when everything becomes too much and becomes difficult to handle. Whatever you are experiencing, help is available. There are different services specifically designed to support you.
Seeking help and support for the first time can be anxiety-provoking, and that is completely fine. Remember, all chats, calls and one-to-one session are carried out by trained professionals and all that is spoken about is completely confidential.
Here is a list of services that contains different local services that offer help and support. If you or someone you know are in danger, it’s important to call 112 for immediate assistance.
In case of a crisis, you can receive a referral from the A&E Department to the Crisis Resolution Home Treatment service. This is a free, multidisciplinary service that operates Monday to Sunday between 07:00 to 18:00. The service provides support at home and in the community and decreases the need for psychiatric hospitalisation. For more information, you can call 23304500/1.
Helplines & Online Chat Services
Freephones and online chats provide immediate emotional support. Speak to someone now.
Richmond Foundation
(Available Mon-Fri 8-8 & Sat 8-4pm)
1770Mental Health Helpline
(Available for free 24/7)
1579
OLLI Chat
(Available Mon-Fri 8-8 & Sat 8-4pm)
Kellimni Chat
(Available for free 24/7)
Therapy
There are a number of options should you wish to start therapy.
If you would like to access free services through the national health system, you can ask your GP for a referral or contact 1579 for more information.
If you are a student, you might benefit from the counselling services provided by your institution, such as the counselling services offered at Ġ.F Abela Junior College, GCHSS, MCAST, or the University of Malta. If you work, it might be worthwhile to check if your workplace offers an Employee Assistance Programme (EAP), such as the one provided by Richmond to a number of companies and businesses, or the Employee Support Programme (ESP), offered to all public service employees.
Additionally, different entities offer free or subsidised therapy (around €15 per session) by trainee psychotherapists. The sessions would be held by Masters students in their third or final year of studies on placement, supervised by a warranted supervisor and psychotherapist. Such services are offered by Richmond, Kellimni, the Institute of Family Therapy Malta, Rainbow Support Service for LGBTIQA+ individuals and families, Victim Support Malta for people who are victims of crime, have experienced sexual assault or have been affected by suicide, and Care for Victims of Sexual Assault (CVSA).
If someone recommends a professional to you, it is always beneficial to check the professional’s credentials. You can access the Warrant Register for Psychotherapists here and the Warrant Register for Psychologists here, both of which are updated periodically.
If you are not sure who might be the best professional for the issues you would like to address, feel free to contact the helplines above to get recommendations based on professionals’ experience, training and specialisation.
Support Groups
The following support groups are offered by different NGOs that bring together people who are going through or have gone similar experience. It is an opportunity to share personal experiences and feelings, whilst sharing different coping strategies.
St. Jeanne Antide Foundation
Emotional Support Services
2330 4236
Richmond Foundation
Support Group for Persons Struggling with Anxiety
Community Outreach
The following services support a person struggling with mental health problems and illness within the community. The purpose is to provide therapeutic interventions at home and support integration within the community.
Community Outreach Team
2330 4236
Richmond Foundation Community Support Services
2122 4580
LWIEN Service
2180 8981 / 2180 9011 / 2767 2367
sjafngo@gmail.com
Fondazzjoni St. Jeanne Antide
Community Mental Health Clinics
Support for Abuse on Vulnerable Persons
The following entities provide support in situations in which human rights have been infringed.
Commissioner for Mental Health
Dr. Dennis Vella Baldacchino
SOAR Support & Advocacy Service
Mental Health Association Malta
Residential Care
24/7 support to people with mental health problems who previously resided at the psychiatric hospital.
Richmond Foundation
2122 4580
Fondazzjoni Suret il- Bniedem
Children & Teenagers
These are the current services available to support children and teenagers experiencing mental health problems.
Child and Young Person’s Services (CYPS)
2595 1799 / 2595 1800 / 2595 1801
Richmond Foundation
2258 6700